Keyzone employs directly and indirectly over 300 telephone operators and offers inbound and outbound call center services both for its internal services and external clients.
Keyzone have handled inbound, live chat services, order taking, first line technical support, and outbound ,market survey's, mobile subscriber sign ups, amongst others campaigns in the past in numerous languages.
Product & Services Orders service is an excellent service which ensures that you don't lose any potential clients.
Should your sales team not be able to handle all the incoming sales requests, you can redirect to us all the surplus and ensure all orders are processed correctly.
The best way to support your product and services is through the telephone. All surveys show that clients feel more confortable with a product or service if they can talk with a live operator at some point in the purchasing process.
Through its worldwide call centers Keyzone can give your product or service immediate live chat support in 20 languages.
Keyzone agents will call potential clients from your client database in order to identify their needs, present your company's services and set-up meetings for your sales team. With the Lead Generation service, your sales people can focus exclusively on sales.
The advanced technology accompanying Lead Generation service in conjunction with a quality control programme at the highest level, provide you and your sales team with the best opportunities.
With the Survey service you can periodically check the opinion of your clients on ease of acquisition, value and quality of services, promptitude of sales, employee responsiveness, understanding and solving their problems.
The Mystery Calls service monitors the way in which your clients are handled by your employees. The way in which they interact with your clients is pivotal to future acquisitions and represent the basis of a solid growth for your company